Privacy Policy

Effective Date: January 10, 2026

Overview

This Privacy Policy applies to your access to and use of bellunor.com and describes how we collect, use, share, and protect your personal information.

By using this website or our services, you agree to this Privacy Policy and our Terms of Service .

Information We Collect

We may collect the following types of information:

  1. Account and Order Information: Name, email address, shipping address, order details, and after-sales communication records.

  2. Payment-Related Information: Payment status and transaction identifiers (we do not store full credit card numbers).

  3. Device and Usage Information: IP address, browser type, pages visited, access time, and device identifiers.

  4. Cookies and Similar Technologies: Used for login functionality, shopping cart features, user preferences, and analytics.

How We Use Your Information

We use your information to:

  • Process orders, shipping, and after-sales services

  • Provide customer support and communications

  • Prevent fraud and enhance security and compliance

  • Conduct operational analysis and improve user experience

  • Send order-related notifications only; marketing communications require your subscription and you may unsubscribe at any time

Cookies

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions, such as login and shopping cart features.

Cookies & Third-Party Analytics

We use third-party analytics tools such as Google Analytics and Meta Pixel to analyze website traffic and user behavior. You can control cookie acceptance through your browser settings and opt out of targeted advertising.

We do not sell or share your personal information with unrelated third parties. If you do not wish to be tracked by cookies, you may disable cookies in your browser settings. You may also opt out of ad targeting through the opt-out options provided by Google Analytics or Meta Pixel.

GDPR & COPPA Compliance

GDPR (General Data Protection Regulation)

To comply with the GDPR, we ensure that users have the right to access, correct, and delete their personal data, and we process personal data only when necessary.

Legal Bases for Processing:
We process your personal data based on the following legal grounds:

  • Contract Performance: Processing is necessary to fulfill our contract with you, such as order processing, delivery, and after-sales services

  • Legitimate Interests: Including fraud prevention, security enhancement, and service improvement

  • Consent: If you subscribe to marketing communications, you consent to the use of your data for marketing purposes

Your GDPR Rights:

  • Right of Access: Request a copy of your personal data and information on how it is processed

  • Right to Rectification: Request correction of inaccurate or incomplete personal data

  • Right to Erasure (“Right to Be Forgotten”): Request deletion of your personal data unless retention is required by law

  • Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format, or request transfer to another data controller

  • Data Retention Limitation: We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law

Data Protection Officer (DPO):
If you have any questions regarding data protection, please contact us at info@bellunor.com.

COPPA (Children’s Online Privacy Protection Act)

We comply with the Children’s Online Privacy Protection Act (COPPA), which protects the privacy of children under the age of 13.

Children’s Privacy Statement:
This website and our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it immediately.

Parental Consent:
If collection of personal information from a child under 13 is ever required, we will obtain verifiable parental or guardian consent prior to processing such information.

Information Sharing

We may share necessary information in the following circumstances:

  • With fulfillment and logistics partners for delivery purposes

  • With payment processors for payment processing

  • With technology service providers for website hosting, data analytics, and customer support

  • When required by law or to protect the safety, rights, and property of our users and ourselves

Users have the right to access, correct, or delete their personal data in accordance with applicable laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws and regulations.

Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Children’s Privacy

This service is not intended for children under the age of 13. We do not knowingly collect their personal information. If you believe such information has been collected, please contact us so we can delete it promptly.

Your Rights

You may request access to, correction of, or deletion of your personal information (except where retention is required by law or legitimate business needs). You may also unsubscribe from marketing communications at any time.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, communicated via website notice or email.

Contact Us

For assistance, please visit our Contact Us page  or contact us directly:

Phone: +1 (813) 766-8536
Email: info@bellunor.com

Customer Support Hours: We typically respond to inquiries within 24–48 hours and are committed to resolving your concerns promptly. Even outside standard business hours, our support team will arrange follow-ups as soon as possible to ensure you receive adequate assistance.

For urgent matters or requests requiring immediate attention, please contact us at any time. We will prioritize your request.